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Frequently Asked Questions
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What is your return/exchange policy?
We have a 10-Day exchange policy, as long as the product is in its original condition and the packaging is intact. Lingerie and Jewellery items excluded.
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What is the return/exchange procedure?
Customers have to send the product(s) back to us at our address: 118/2 main Khy-e-Hilal, Phase 6, DHA, Karachi. In case of an exchange, a replacement is dispatched as soon as we receive the item.